Swati Gupta | Blogs

EXM Error: TypeError: ribbonFrame is undefined in Sitecore 9.0.2 In Sitecore 9.0.2, have you seen this error in console “EXM Error: TypeError: ribbonFrame is undefined” while you are creating custom EXM message template and applying components?  Solution: Below patch file will be the solution: If you does not have Experience Accelerator (SXA) module installed, please use the link below: https://sitecore.box.com/s/6lrwqkwkjyq6cppbk5qrg3vfamfrolzg But if you do have SXA installed, use the link below instead https://sitecore.box.com/s/uqkmvuernr6kv56lyopt8t8zevui47lo

How to deploy Sitecore EXM Campaign from one environment to another environment After so much of effort I have created lot of EXM campaign on UAT and same EXM campaign I need to move on Production site. After moving all EXM campaign to Production they don’t appear in EXM interface. Then I contacted to Sitecore Support and Finally, I got the below resolution. Just to this URL  {YOUR_URL}/sitecore/admin/messagestatistics.aspx   and click on Upgrade. Now you can find newly imported campaign on EXM interface.